Last updated: 27 September 2026
This policy explains how Brano (“we”, “us”) collects and uses personal information when you visit brano.agency or contact us. If you have questions, email hello@brano.agency.
Information we collect
- Information you send us. When you use our consultation or contact form, we collect your name, email address and, if you provide them, your company name, budget range, the services you are interested in and your message. We also receive information you include in emails to us.
- Usage information. Our website uses Google Tag Manager, which may load analytics and measurement tools. These tools can collect information such as pages visited, device and browser type, approximate location and how you arrived at the site, using cookies or similar technologies.
- Preferences. The site stores your colour theme choice (light or dark) in your browser’s local storage. This stays on your device.
How we use information
- To respond to your enquiry and arrange a consultation.
- To provide and manage services you request from us.
- To understand how the website is used and improve it.
- To meet legal, accounting and security obligations.
We do not sell your personal information. We do not add you to marketing emails without your permission.
Legal basis
Where data protection laws such as the GDPR or UK GDPR apply, we process enquiry information to take steps at your request before entering into a contract, and usage information based on our legitimate interest in running and improving the website or, where required, your consent.
Sharing
We share information only with service providers who help us operate the website and our business, such as hosting, email and analytics providers, and only as needed for those purposes. We may disclose information where required by law.
How long we keep it
We keep enquiry information for as long as needed to respond and, if we work together, for the duration of the relationship and any period required for legal or accounting purposes. You can ask us to delete your enquiry at any time.
Your rights
Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, to object to processing, to data portability and to withdraw consent. To make a request, email hello@brano.agency. You may also contact your local data protection authority.
Cookies
You can control or delete cookies through your browser settings. Blocking some cookies may affect how the site works.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.